Frequently Asked Questions
Water is considered “soft” when a water softener extracts the dissolved “hard” minerals (calcium and magnesium) from the water.
There are two types of water problems. Primary Problems are dangerous. Aesthetic Problems are not harmful, but can affect the taste, look, or smell of water. If your water is testing safely, it is likely that you have an aesthetic problem (such as increased levels or iron or manganese), that will not cause a health risk.
Nitrate is a naturally occurring compound that is formed in the soil when nitrogen and oxygen combine. Small amounts of nitrate present in water are normal, but excess amounts can pollute groundwater supplies.